Our Certifications:
AAA APPROVED AUTO REPAIR FACILITY
AAA Approved Auto Repair Facilities are required to meet and maintain AAA's tough performance standards while providing reliable and courteous service.
AAA Approved Auto Repair Facilities are required to meet and maintain AAA's tough performance standards while providing reliable and courteous service.
Some of AAA's requirements include:
Staff Certifications and Training-AAA approved facilities employ professional technicians with certifications from the National Institute for Automotive Service Excellence (ASE).
Superior Customer Service-Courteous and efficient reception personnel trained to advise customers regarding vehicle maintenance and repairs.
Facility Appearance -Maintain a clean, professional organized appearance. Customer areas including restrooms, are safe, clean and comfortable.
Proven Community Reputaion-Have an outstanding community reputation as determined by: a facility financial Report, a Consumer Protection Agency Report, and a AAA survey of recent customers.
“The AAA Approved Auto Repair program examines all aspects of a repair shop’s operation and awards approval to only the best shops in the business” said Marcia Wright, Automotive Services Director.
Any motorist can look to the AAA Approved Auto Repair logo as an assurance of the facility’s reliability, and AAA members get extra benefits from approved shops.
They include free safety checks when a member’s car is in the shop for a lube,oil and filter change and unless otherwise specified, all repairs (parts and labor) are guaranteed for minimum of 12-months/12,000 miles warranty.
Automotive Service Excellence (ASE) - Certified
ASE's mission is to improve the quality of vehicle repair and service through testing and certification of repair and service professionals. Visit ASE's website for more information
When your vehicle is repaired by an Automotive Service Association (ASA) member-business, you can expect the following:
- An attentiveness to you, the customer. ASA members work to earn and keep your satisfaction and trust. An average of 78 percent of customers are repeat customers.
Repairs and service backed by years of experience. The average ASA mechanical repair shop is 24 years old and 94 percent of ASA mechanical members are part of family-owned businesses.
Adherence to ASA's Code of Ethics that outlines professional business practices.
Accurate diagnosis and repairs. ASA members stay up-to-date with evolving vehicle technology by attending technical education classes.
Access to information. By belonging to ASA, members have access to more than 30 association benefits, including the latest technical and management education, and regulatory information.
